1. When you call us to have your computer moved, be sure to leave it buried under half a ton of postcards, baby pictures, stuffed animals, dried flowers, bowling trophies and children's art. We don't have a life, and we find it deeply moving to catch a fleeting glimpse of yours.
2. Don't write anything down. Ever. We can play back the error messages from here.
3. When an I.T. person says he's coming right over, go for coffee. That way you won't be there when we need your password. It's nothing for us to remember 300 screen saver passwords.
4. When you call the help desk, state what you want, not what's keeping you from getting it. We don't need to know that you can't get into your mail because your computer won't power on at all.
6. When I.T. support sends you an E-Mail with high importance, delete it at once. We're just testing.
7. When an I.T. person is eating lunch at his desk, walk right in and spill your guts right out. We exist only to serve.
8. Send urgent email all in uppercase. The mail server picks it up and flags it as a rush delivery.
9. When the photocopier doesn't work, call computer support. There's electronics in it.
10. When you're getting a NO DIAL TONE message at home, call computer support. We can fix your telephone line from here.
11. When you have a dozen old computer screens to get rid of, call computer support. We're collectors.
12. When something's wrong with your home PC, dump it on an I.T. person's chair with no name, no phone number and no description of the problem. We love a puzzle.
13. When an I.T. person tells you that computer screens don't have cartridges in them, argue. We love a good argument.
14. When an I.T. person tells you that he'll be there shortly, reply in a scathing tone of voice : "And just how many weeks do you mean by shortly?". That motivates us.
15. When the printer won't print, re-send the job at least 20 times. Print jobs frequently get sucked into black holes.
16. When the printer still won't print after 20 tries, send the job to all 68 printers in the company. One of them is bound to work.
17. Don't learn the proper name for anything technical. We know exactly what you mean by "my thingy blew up".
18. Don't use on-line help. On-line help is for wimps.
19. If the mouse cable keeps knocking down the framed picture of your dog, lift the computer and stuff the cable under it. Mouse cables were designed to have 20kg of computer sitting on top of them.
20. If the space bar on your keyboard doesn't work, blame it on the mail upgrade. Keyboards are actually very happy with half a pound of muffin crumbs and nail clippings in them.
21. When you get a message saying "Are you sure?" click on that Yes button as fast as you can. Hell, if you weren't sure, you wouldn't be doing it, would you ?
22. When you find an I.T. person on the phone with his bank, sit uninvited on the corner of his desk and stare at him until he hangs up. We don't have any money to speak of anyway.
23. Feel perfectly free to say things like "I don't know nothing about that computer crap". We don't mind at all hearing our area of professional expertise referred to as crap.
24. When you need to change the toner cartridge in a printer, call I.T. support. Changing a toner cartridge is an extremely complex task, and Hewlett-Packard recommends that it be performed only by a professional engineer with a master's degree in nuclear physics.
25. When you can't find someone in the government directory, call I.T. Support.
26. When you have a lock to pick on an old file cabinet, call I.T. Support. We love to hack.
27. When something's the matter with your computer, ask your secretary to call the help desk. We enjoy the challenge of having to deal with a third party who doesn't know anything about the problem.
28. When you receive a 30mb (huge) movie file, send it to everyone as a mail attachment. We've got lots of disk space on that mail server.
29. Don't even think of breaking large print jobs down into smaller chunks. Somebody else might get a chance to squeeze a memo into the queue.
30. When an I.T. person gets on the elevator pushing $100,000 worth of computer equipment on a cart, ask in a very loud voice: "Good grief, you take the elevator to go DOWN one floor?!?" That's another one that cracks us up no end.
31. When you lose your car keys, send an email to the entire company. People out in Birmingham like to keep abreast of what's going on.
32. When you bump into an I.T. person at the grocery store on a Saturday, ask a computer question. We do weekends.
33. Don't bother to tell us when you move computers around on your own. Computer names are just a cosmetic feature.
34. When you bring your own personal home PC for repair at the office, leave the documentation at home. We'll find all the settings and drivers somewhere.
35. In no way do we believe that end-users are ungrateful. It hurts our feelings that one could even think such a thing on the basis of the above statements. In truth we wish to express our deepest gratitude to the hundreds of wonderful end-users portrayed herein, without whom none of this would have been remotely possible.
Your friendly computer guy.
How many online forum members does it take to change a light bulb?
1 to change the light bulb and to post that the light bulb has been changed.
14 to share similar experiences of changing light bulbs and how the light bulb could have been changed differently.
7 to caution about the dangers of changing light bulbs.
27 to point out spelling/grammar errors in posts about changing light bulbs.
53 to flame the spell checkers.
41 to correct spelling/grammar flames.
6 to argue over whether it's "lightbulb" or "light bulb"...another 6 to condemn those 6 as anal-retentive
2 industry professionals to inform the group that the proper term is "lamp".
15 know-it-alls who claim *they* were in the industry, and that "light bulb" is perfectly correct.
156 to email the participant's ISPs complaining that they are in violation of their "acceptable use policy".
109 to post that this group is not about light bulbs and to please take this discussion to a lightbulb group
203 to demand that cross posting to hardware forum, off-topic forum, and lightbulb group about changing light bulbs be stopped.
111 to defend the posting to this group saying that we all use light bulbs and therefore the posts *are* relevant to this group.
306 to debate which method of changing light bulbs is superior, where to buy the best light bulbs, what brand of light bulbs work best for this technique, and what brands are faulty.
27 to post URL's where one can see examples of different light bulbs.
14 to post that the URL's were posted incorrectly and then post the corrected URL's.
3 to post about links they found from the URL's that are relevant to this group which makes light bulbs relevant to this group.
33 to link all posts to date, quote them in their entirety including all headers and signatures, and add "Me too".
12 to post to the group that they will no longer post because they cannot handle the light bulb controversy.
19 to quote the "Me too's" to say "Me three".
4 to suggest that posters request the light bulb FAQ.
44 to ask what is a "FAQ".
4 to say "didn't we go through this already a short time ago?"
143 to say "do a Google search on light bulbs before posting questions about light bulbs".
1 forum lurker to respond to the original post 6 months from now and start it all over again....
Pretty soon, I won't be able to do anything except sit in my chair and read!
I must send my thanks to whoever sent me the one about rat crap in the glue on envelopes because I now have to use a wet towel with every envelope that needs sealing.
Also, now I have to scrub the top of every can I open for the same reason.
I no longer have any savings because I gave it to a sick girl (Penny Brown) who is about to die in the hospital for the 1,387,258th time.
I no longer have any money at all, but that will change once I receive the $15,000 that Bill Gates/Microsoft and AOL are sending me for participating in their special e-mail program.
I no longer worry about my soul because I have 363,214 angels looking out for me, and St. Theresa's novena has granted my every wish.
I no longer eat KFC because their chickens are actually horrible mutant freaks with no eyes or feathers. I can't enjoy a good Latte from Starbucks anymore because they WOULD NOT send any coffee to that poor Army Sgt who requested it. I no longer use cancer-causing deodorants even though I smell like a water buffalo on a hot day.
Thanks to you, I have learned that my prayers only get answered if I forward an email to seven of my friends and make a wish within five minutes.
Because of your concern I no longer drink Coca Cola because it can remove toilet stains.
I no longer can buy gasoline without taking a man along to watch the car so a serial killer won't crawl in my back seat when I'm pumping gas.
I no longer drink Pepsi or Dr. Pepper since the people who make these products are atheists who refuse to put "Under God" on their cans.
I no longer use Saran wrap in the microwave because it causes cancer.
And thanks for letting me know I can't boil a cup water in the microwave anymore because it will blow up in my face...disfiguring me for life.
I no longer go to shopping malls because someone will drug me with a perfume sample and rob me.
I no longer shop at Target since they are French and don't support our American troops or the Salvation Army.
I no longer answer the phone because someone will ask me to dial a number for which I will get a phone bill with calls to Jamaica, Uganda, Singapore, and Uzbekistan
I no longer worry about sudden cardiac arrest, since I can now cough myself back to life instead of wasting time calling 911.
I no longer have any sneakers -- but that will change once I receive my free replacement pair from Nike.
I no longer buy expensive cookies from Neiman Marcus since I now have their recipe.
Thanks to you, I can't use anyone's toilet but mine because a big brown African spider is lurking under the seat to cause me instant death when it bites my butt.
Thank you too for all the endless advice Andy Rooney has given us. I can live a better life now because he's told us how to fix everything.
And thanks to your great advice, I can't ever pick up $5.00 I dropped in the parking lot because it probably was placed there by a sex molester waiting underneath my car to grab my leg.
If you don't send this e-mail to at least 144,000 people in the next 70 minutes, a large dove with diarrhea will land on your head at 5:00 PM this afternoon and the fleas from 12 camels will infest your back, causing you to grow a hairy hump. I know this will occur because it actually happened to a friend of my next door neighbor's ex-mother-in-law's second husband's cousin's beautician, who is a lawyer.